Responsible for publication: M. Bransi
Company name : SARL KBH MANAGEMENT
Telephone:+ 590 590 400 200
Individual VAT identification number : FR31803471150
Siren number: 803 471 150
Share capital: €500
INFORMATION TECHNOLOGY AND FREEDOM
Any user who has provided directly or indirectly nominative information has the right to access and rectify this information by contacting the site administrator in accordance with French law no. 7817 of 6/01/78 (Informatique et Liberté).
Hyperlinks
Sites external to SARL CARAIBES ROYAL with a hypertext link to the present site are not under the control of SARL KBH Management, which consequently declines all responsibility for their content. The user is solely responsible for their use.
RESPONSIBILITY
By accessing this site, you are informed that use of the Internet requires compliance with a set of laws relating in particular to copyright and the Data Protection Act.SARL KBH Management cannot be held liable for any errors or omissions, and the publisher also reserves the right to modify and update the data on the site at any time.
COPYRIGHT
In application of the French Intellectual Property Code, the reproduction for other than private use, sale, distribution, publication, adaptation or communication, in part or in full, of data (presentation, site layout, photos, texts and illustrations protected by copyright) is strictly subject to the prior written authorization of the above-mentioned rights holders.
INFORMATION TECHNOLOGY AND CIVIL LIBERTIES
Any user who has provided directly or indirectly nominative information has the right to access and rectify it, in accordance with French law no. 7817 of 6/01/78 (Informatique et Libertés), by contacting the site administrator.
PERSONAL DATA PROTECTION
Identity of the data controller
The Site is published by the company whose contact details are given above.
Access to the website and use of its content are subject to the terms of use described below.
Nature of personal data
The term "personal data" refers to any personal information that you may share with the operating company and that may enable the latter, directly or indirectly, to identify you as an individual, for example when you visit a website, request information, book a room or provide other services.
Personal data collected
You may be asked to provide your personal data when browsing the website of the operating company.
The compulsory or optional nature of the information requested is indicated at the time of collection by an asterisk "*". Information marked with an asterisk is compulsory, as it is essential for processing your various requests. The other information is intended to help us get to know you better and improve the services we offer you. It is therefore optional.
The operating company collects and processes your last name, first name, e-mail address, billing address, telephone number, IP address, connection and navigation data, your preferences and interests (non-smoking room, preferred room, type of stay, etc.) and your online reviews.
When is your personal data collected?
Data storage
The information collected is stored in our various reservation systems on secure, SSL-certified databases.
This database includes guests' names, addresses, telephone numbers, job titles, company names and credit card details. We may also record other information such as your room, meal, beverage and other service preferences, as well as the history of your stay with us.
Purpose of data collection by the operating company
Through the website, the operating company collects data about you that are strictly necessary for the following purposes:
If you do not provide the required information, your request will not be processed.
Commitments of the operating company with regard to the protection of personal data
Transparency and purpose :
No personal data is or will be collected without your knowledge. The optional or obligatory nature of the information to be communicated to the operating company in the context of the collection carried out on the website will be indicated to you beforehand, via the presence of the asterisk symbol "*". The operating company collects and processes your personal data solely for the purposes described in this Legal Notice.
Proportionality and relevance :
The operating company only collects and processes the personal data required to process your request or to personalize the services offered to you.
Data storage time :
The operating company retains your personal data only for as long as is necessary to process it in accordance with applicable law.
Security and privacy :
The operating company undertakes to take the necessary measures to guarantee the confidentiality of the data and not to disclose it to unauthorized third parties.
We may pass on your personal information to local authorities, if required by law or as part of an investigation and in accordance with local regulations.
As with most websites, certain information is automatically recorded via a protocol. This information includes protocol addresses (IP address), type of browser used, Internet service provider, referring and final pages, operating system, date, time and Clickstream data.
Cookies do not record information provided by users when booking online or registering a customer account. Cookies identify your browser rather than you, and cannot by themselves reveal your identity.
Respecting your rights :
You are informed of your right to query, access, rectify and object on legitimate grounds, as well as your right to object to commercial canvassing in accordance with the provisions of law no. 78-17 of January 6, 1978.
Rights of access, rectification and opposition :
In accordance with the French Data Protection Act no. 78-17 of January 6, 1978, you have the right to access and rectify any information concerning you, upon written request.
You may also, for legitimate reasons, object to the processing of your personal data.
To exercise any of these rights and obtain information about you, simply contact the operating company, whose contact details can be found at the beginning of this Legal Notice.
COOKIES
When consulting the website, certain information relating to your terminal's navigation may be recorded in files called "Cookies" installed on your terminal, subject to the choices you have expressed concerning Cookies, which you may modify at any time.
A cookie is a small text file stored in a dedicated space on your terminal's hard disk when you use your browser to consult an online service. It enables its issuer to identify the terminal in which it is stored, for the duration of the cookie's validity or storage.
The cookies issued by the operating company are used for the purposes described below, during the period of validity of the cookie concerned, subject to your choices, which result from the settings of your browser software used during your visit to the website and which you can modify at any time.
Cookies from partner companies (third-party cookies) may be placed on your computer via the website's pages.
Only the sender of a cookie can read or modify the information contained in it.
Different types of cookies are used on the website for different purposes. Some are necessary for your use of the website.
Analytical cookies
These are cookies that enable the operating company :
Example of analytical cookies
Social network cookies and plug-ins (social buttons)
The operating company may include on the website tools for sharing content with other people, or for informing these other people of your consultation or opinion concerning content on our site. This is notably the case for "Share" and "Like" buttons on social networks such as Facebook, Twitter, etc.
The operating company has no control over the process used by social networks to collect information.
Cookies and machine identifiers for secure transactions
We inform you that when you place an order, the operating company, or its service providers acting on its behalf, may place cookies or collect information relating to your terminal, in particular the information (technical security attributes) necessary for the recognition of equipment (computer, tablet or cell phone) in order to identify your equipment for the purposes of securing transactions in your interest.
Advertising cookies
The advertising content (graphics, animations, videos, etc.) displayed in the operator's advertising spaces may contain cookies issued by third parties which, during the period of validity of the cookies, may be used to count clicks and to offer you the most appropriate advertising according to your browsing behavior, centers of interest and preferences.
The refusal of advertising cookies has no impact on the use of the site and will not lead to the cessation of advertising on the site or on the Internet. The only effect will be to display advertising that does not take your interests or preferences into account.
These cookies depend mainly on advertising agencies. We cannot list them exhaustively:
Targeted advertising
The site may contain cookies issued by third parties (advertising agencies and tools) which, during the period of validity of the cookie, enable the latter to collect browsing data relating to devices connecting to our sites, and also to offer you advertising content likely to correspond to your previous browsing on the site.
Under no circumstances will the collection of this data enable these service providers to identify you personally. Your name, first name, user name, postal address, e-mail address and password will not be communicated to third parties without your prior and explicit consent.
Your choices concerning cookies
You have several options for managing cookies. Any changes you make may affect your browsing experience and your access to certain services requiring the use of cookies.
The choices offered to you by your browser
You can customize your web browser (Google Chrome, Internet Explorer, Mozilla Firefox, etc.) so that cookies are stored on your terminal or refused.
Refusing cookies
If you refuse to accept cookies, certain functions, such as identification / connection to your personal space, or personalization of your navigation (choice of preferred language, for example) will no longer be available.
The operating company declines all responsibility for the consequences of the degraded functioning of its services and functionalities due to the refusal of the cookie.
How do you exercise your choices, depending on the browser you use?
To manage cookies and your choices, the configuration of each browser is different. This is described in your browser's help menu, which will tell you how to modify your cookie preferences.
For Internet Explorer™ :
https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
or
In Internet Explorer, click on the Tools button, then on Internet Options. On the General tab, under Browsing History, click on Settings. Click on the View files button. Click on the Name column heading to sort all files alphabetically, then scroll down the list until you see files beginning with the prefix "Cookie" (all cookies have this prefix and usually contain the name of the website that created the cookie). Select the cookie(s) containing the name of the operating company and delete it/them. Close the file list window, then double-click OK to return to Internet Explorer.
For Safari™ :
https://support.apple.com/?path=Safari/3.0/fr/9277.html
Or
In your browser, choose Edit > Preferences. Click on Security. Click on Show Cookies. Select the cookies containing the name of the operating company and click on Delete or Delete all. After deleting cookies, click on Done.
For Chrome™ :
https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
Or
Open Google Chrome. In the browser toolbar, click on More. Position your cursor on More Tools, then click on Clear Browsing Data. In the "Clear browsing data" window, check the boxes for Cookies and data from other sites or plug-ins, and Images and cached files. Use the menu at the top to select the amount of data you wish to delete. Select From top to delete all. Click on Clear browsing data.
For Firefox™ :
https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences
Or
Go to the browser's "Tools" tab, then select the "Options" menu. In the window that appears, select "Privacy" and click on "Delete specific cookies". Locate the files containing the name of the operating company. Select and delete them.
For more information on cookies
The operating company invites you to consult the CNIL website at the following address: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser
Referral to the Consumer Mediator
In accordance with Articles L. 616-1 and R. 111-1 6° of the French Consumer Code, the customer is entitled to refer the matter to the Tourism and Travel Mediator, whose contact details are currently as follows:
Tourism and travel mediator,
MTV Mediation Tourism Travel
BP 80 303
75823 Paris Cedex 17
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75008 PARIS
Hebergeur:
OVH - 2 rue Kellermann BP 80157
59100 Roubaix
Telephone: 1007
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Tel: + 590 590 400 200
Mail: reservation@hotel-caraibes.com